Many business owners, continuously, devise means, to advertise their businesses, in order to get new customers.
Online adverts, billboards, media broadcasts, absorber forms of business promotions, are often used, to grow a new customer base.
Most business owners do not realize that it is possible to make more revenue, from existing customers, after they have already patronised their businesses.
Below are some of the best ways, to get more patronage, from your existing customers:
Focus On Your Customer’s Comprehensive Needs
Giving full attention, to the needs of your customers, conveys to them that, you have a better understanding of their needs than anyone else.
This will enable you to notice gaps and opportunities that, your counterparts might have ignored.
Customer relationship is key, in getting a hold, of what they need.
Once you can identify the needs of the consumers, then, you will know how best, to satisfy those needs.
Performing occasional reviews, enables you to know if you are keeping your commitments to your customers.
It is a great opportunity, to get responses to the products, or, services that you offer.
It is through reviews that, you know if they are satisfied with your products or not.
Customers give feedback, through ideas that, can largely benefit your business, by meeting those needs of theirs.
Honour Your Customers Opinions On Future Products
Customers who have previously purchased from you must have been able to establish a relationship and trust.
Considering their opinions and input, in future products, will help the business to grow, in the long term.
Give them a list of new products in-view and let them determine, which new product is better off, to be launched.
While you are running your business, take time to add incentives to what you offer your customers. This will make them return, to patronise your products, or, services.
Giving incentives does not mean that, you should give out, all your products, totally, for free.
It is a way of encouraging customers, to purchase from you, as time goes on because they know that, when they purchase from you, they get an incentive.
Engage Your Customers On Social Media
The new market world is the online world.
After customers have purchased from you, keep updating your business, on social media. Follow them and let them follow you back.
If they constantly see your updates, they will be more educated and derive knowledge, about new products and services, etc.
If they do not get any form of engagement from you, they may not remember that a company like yours, exists. You should, therefore, increase instagram followers, as well as those of your Facebook and Twitter too.
Keep A Strong Relationship With Your Customers
Imagine a client, getting a message from you, or, a call, on his, or, her birthday, no doubt that, such client will feel loved and will patronise your business if need be.
Get to know, how your customers are faring. Check upon them. Send messages, occasionally, to show that, you have their best interest at heart.
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